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5 Star Promise

     

The London Loans 5 Star Promise Explained:

Lifetime Guarantee

When you shop with London Loans you will never lose any value. Whatever you paid for your items is what you will get when you decide to change, upgrade or trade your jewellery.

This is very convenient especially if you like changing your jewellery regularly; it also gives you peace of mind when selecting gifts. You can always rest assured that if need be, you can trade or upgrade the jewellery to a more desired or appropriate piece. As long as you keep your proof of purchase, you will always be able to change your mind, whether it is the next day or a year later.

Please note the jewellery you are returning needs to be in the same condition as when purchased. The Diamonds and Gemstones need to be the same and the condition of the piece needs to be the same.

If you received a valuation certificate with your purchase this will also need to be returned.

Our 5 Star Promise...

Lifetime Guarantee   |   FREE Jewellery Cleaning   |   FREE Valuation   |  Certificate   |   FREE Resizing   |   FREE Professional Advice

    FREE Jewellery Cleaning

    London Loans will include free jewellery cleaning for the item purchased from us. This will ensure your jewellery always looks like new!

    FREE Valuation Service

    We include a free valuation certificate on selected items.

    FREE Resizing

    Free resizing is included for the first two sizes up or down when you purchase a ring with a value of $1000 and over - Terms and Conditions apply, see in store for details.

    FREE Postage

    All items purchased online will be posted within Australia for free. Please note that an additional insurance surcharge will apply for items over $5000.