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Why Us?


London Loans is a long established second hand jewellery dealer in Southport on Australia's Gold Coast.Since purchasing the business in 2007, Marius has made extensive changes to the business to ensure that the shopping and service experience are always enjoyable.

We offer a diverse range of estate jewellery which we also supplement with a selction of new jewellery including gemstone rings, diamond rings and cluster rings. We also have a large selection of necklaces, bracelets, watches and much more.

We also arrange to have your Jewellery Repairs and Insurance Valuations taken care of by using one of the best jewellers and Valuer's on the Gold Coast.

London Loans is a licensed pawnbroker offering a very discreet and confidential service. We provide instant cash loans on quality gold, diamond and gemstone jewellery.

ALWAYS BUYING - GOLD & DIAMONDS

London Loans also holds a second-hand dealers license which enables us to buy your jewellery for cash, on the spot, here at our premises at 56 Scarborough St, Southport. We believe in a fair deal for both us and our customers so come to us to get the best possible price for your unused jewellery and gold.

 

Why buy at London Loans?

  • Only a fraction of the new retail price
  • Lifetime guarantee (Never lose any value on your item, see 5 Star Promise)
  • Friendly, knowledgeable staff
  • User friendly website
  • Diverse and unique variety of jewellery
  • All budgets catered for
  • Top quality diamonds
  • Free resizing on rings over $1000 (see 5 Star Promise)
  • Free jewellery cleaning for all purchases from us
  • Free Independent valuation certificates (see 5 Star Promise)
  • Free postage for rings under $5000
  • Trade ins welcome

PAYMENT Options

  • Credit Card: VISA  -  MASTERCARD  -  AMEX  -  DINERS
  • Direct Deposit – Australian Bank Account
  • Cash or Credit Card payment - in store
NOTE to customers : Authorisation process - Our bank may request relevant information to process credit card or direct debit payments. As part of our procedure we require you to send identification to verify who you are and confirm these details match those on your payment method.  
 
The following documents will be needed depending on payment method.
 
Credit Card
• Copy of the top of your credit card statement OR a photo of the front and back of the credit card.
• Photo ID (passport OR current drivers license)
 
Direct Debit
• Copy of the top of your bank statement 
• Photo ID (passport OR current drivers license)

 

AUSTRALIAN Shoppers   - Account Holders:

Your online purchase payment options are Credit Card/Direct Debit - (Direct Debit will have a longer processing time as funds will have to be cleared before your item can be dispatched)

The Credit Card information is encrypted and securely processed.   We use Rapid SSL encryption. Processing time is usually overnight settlement.

Your payment can ALSO be processed by Credit Card by phone OR direct deposit into Australian bank account.

Please Contact Us if you prefer to deal with us direct.
 

INTERNATIONAL Options:

  • Payment: Credit Card Online OR Direct Deposit into Australian bank account.
     
  • Credit Card: Our bank may require further documents to process the payment.  Documents many include - 1) Faxed or scanned copy of your driver's license  - 2) TOP section of Credit Card statement showing your current mailing address.

The Bank may reverse the credit card transaction if documents do not match records available to them in the international banking system.

International credit card transaction process time is between 3 to 5 days.

Please Contact Us   if you prefer to deal with us direct.   


Personal Customer Service:

We will contact you via email or phone to confirm your order and to discuss any special needs that you may require as part of the purchase eg. ring resizing, gift wrapping.  

We will answer any queries via email or phone that you may have. Contact Us


Free Bonuses:

  • FREE ring resizing for first 2 sizes -  when the ring costs over $500.00 or more (this includes rhodium plating if the ring is in while gold).
     
  • Valuation Certificate: Where specified rings over $500 come with an independent valuation certificate. Certificates are for retail replacement insurance purposes ONLY.